This policy mainly applies where a domiciliary care service is providing support to children and young people. It could also apply to vulnerable adults who might lack mental capacity. Issues of e-safety are likely to arise when the agency’s staff are responsible for a service user who is engaged in or seeks to obtain access to the Internet via computer or handheld device without the parents/guardians being present to give their consent.
In most domiciliary care service situations access to and use of computers and handheld devices and of the Internet will be governed by the parents or representatives of the service user.