There are a number of options available to employers and employees for resolving employment disputes and avoiding the public hearings that often cause adverse publicity. The options include:

  • using the services of an Acas conciliation officer to facilitate a settlement

  • setting up a settlement agreement (formerly known as a compromise agreement). Acas has drawn up a Code of Practice (No 4) which employers should follow, and a separate Guide which contains model documents and letters

  • the use of professional mediators

  • the use of Acas arbitration services for unfair dismissal and flexible working claims.

Quick Facts

Key points you need to know on this topic.


Detailed information on all matters in this topic.