All care services which engage in regulated activity must be registered with the Care Quality Commission (CQC). To achieve registration they must show that they can comply with the Care Quality Commission (Registration) Regulations 2009 and the current Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

In their applications prospective providers need to show that their services will satisfactorily answer the five key questions used by CQC in their inspections.

  • Is it safe?

  • Is it effective?

  • Is it caring?

  • Is it responsive?

  • Is it well-led?

The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 have been in force from April 2015, replacing the 2010 Regulations. The 2014 regulations include a set of Fundamental Standards, a Duty of Candour and Fit and Proper Persons requirements for directors of registered providers.

This topic discusses the key issues involved in the CQC’s current provider registration process. There is a separate topic covering the registration of providers and managers — see Registered Provider and Registered Manager.

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