All care services which engage in regulated activity must be registered with the Care Quality Commission (CQC). To achieve registration they must show that they can comply with the Care Quality Commission (Registration) Regulations 2009 and the current Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

In their applications prospective providers need to show that their services will satisfactorily answer the five key questions used by CQC in their inspections.

  • Is it safe?

  • Is it effective?

  • Is it caring?

  • Is it responsive?

  • Is it well-led?

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