Summary

All care services which engage in regulated activity in England must be registered with the Care Quality Commission (CQC). There are corresponding regulators in other UK countries. To achieve registration they must show that they comply with the Care Quality Commission (Registration) Regulations 2009 and the current Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

In their applications prospective providers need to show that their services will satisfactorily answer the five key questions used by CQC in their inspections.

  • Is it safe?

  • Is it effective?

  • Is it caring?

  • Is it responsive?

  • Is it well-led?

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