Record keeping includes all the paperwork and computer records that need to be kept by care providers to fulfil their obligations in areas such as health and safety, employment law, legal protection, finance and bookkeeping, registration and, most importantly, care and medical records. This amounts to a substantial mass of paperwork and/or electronic records that must be treated and kept with due care and attention, especially where records may be sensitive or confidential.

Care providers’ records and record-keeping systems must comply with both the corresponding care standards and regulations and general data protection laws, which have been thoroughly revised with effect from May 2018.

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