Policy Statement

Residents and staff of this care home have a right to live and work in premises that are always kept in a safe, well-maintained and comfortable condition. The quality of the physical environment is a key factor in its provision of a high-quality, safe and effective service.

Regulation 15: Premises and Equipment of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 includes a requirement for all premises to be suitable and properly maintained.

A care home’s maintenance policy must also comply with all aspects of the relevant legislation and guidance, including:

  • Health and Safety at Work, etc Act 1974

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