Please note that all Croner-i policies are templates and should be amended to fit your requirements.

Policy Statement

This policy, which can apply to all care services, sets out the values, principles and procedures underpinning the provider’s approach to the personalisation of social care. It is produced in line with the values and principles of the Care Act 2014 and the Health and Social Care Act 2014 (Regulated Activities) Regulations 2014 — the “fundamental standards, particularly those that actively seek to promote the personalisation agenda.

  • Regulation 9: Person-centred Care: the care must focus on the individual and consider his or her expressed needs and preferences.

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