Care home managers and staff should be working to the following standards as identified by the Care Quality Commission in their guidance to inspectors. Managers can use the framework as a checklist to audit their night care and as a training tool by discussing the views of staff, residents and their relatives (as appropriate) to what extent they think these standards are being achieved. (See also Audit Form for Night Care.)
When choosing a home, people feel that their night-time care needs will be met because it has sufficient night staff who have the right knowledge and skills to plan and deliver the care they need.
Indicators that this outcome is being achieved.
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