Mergers and acquisitions (M&As) are a form of radical organisational change involving the combination of two or more organisations. They are increasingly used as part of a growth strategy, since they offer strategic opportunities for the integrated organisation, however, M&As are notorious for their high failure rates.

M&As represent a key area for HR professionals to contribute strategic value to their organisation. Research by Roffey Park shows that strongly HR-led organisations anticipated and resolved many of the people issues during mergers, leading to real integration and synergy.

If M&As are to achieve their strategic goals, then organisation integration needs to be effective. It is essential that this is evaluated and that active learning and review become part of the new organisation’s culture.

This topic explains the three phases of mergers and considers the common reasons for the failure of M&As and the factors in successful merger management.

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