Policy Statement

This policy describes the care service’s approach (care home or domiciliary care) to situations where mistakes might have occurred in the administration of any medicines to service users for which the care provider has agreed and accepted responsibility for.

The object of the service’s medicines’ policies is always to ensure medicines are given safely in the prescribed manner, so this policy applies to the occasional failures to follow agreed procedures or where mistakes may have occurred accidentally. The further object is always to learn from any mistake so that there is no recurrence.

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