Surveys have repeatedly shown that many managers lack the essential skills required to get the best out of the resources — and particularly out of the people — that they manage. Organisations need to invest in the development of all of their managers at all levels, rather than leaving it to these managers to struggle along, learning and improving, if at all. Management development is most effective if it takes place on a structured basis.

This topic explains the importance and benefits of management development as well as looking at the skills required to make a good manager whilst considering that requirements may be different across different organisations.

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