Please note that all Croner-i policies are templates and should be amended to fit your requirements.

Policy Statement

This policy sets out the values, principles and procedures underpinning this domiciliary support agency’s approach to all aspects of the handling of service users’ money and finances, including where it needs to investigate and deal with suspected financial irregularities and possible abuse. It is in line with the requirements of Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017, and the safeguarding policies and strategies that have developed under the Social Services and Well-being (Wales) Act 2014.

The policy aim is to ensure that service users’ financial interests are fully safeguarded by the care service taking all reasonable measures to prevent possible abuse and by dealing with it promptly and correctly if it occurs or there are suspicions of it occurring.

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