[Start with an introductory paragraph explaining what the document represents since some readers will not have seen a Service User’s Guide before.]
This document summarises basic information about [Tender Loving Care Ltd] for users of our service, people who are considering using our service, and the friends, relatives, carers and representatives of users and potential users. It can be produced in alternative formats in line with the Accessible Information Standard.
This Service User’s Guide should be read in conjunction with our Statement of Purpose, which sets out:
our aims and objectives
the nature of the services which we provide
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