This document summarises the procedures within the agency for preparing and issuing contracts for service delivery whether the fees are paid by the service user or by a local authority.
Our practice is to give a contract to anyone to whom we provide service, whoever is paying the fees, since the contract includes many details which the service user needs to know.
We aim to get the contract to the service user as soon as possible to avoid any risk of misunderstandings arising in the initial period of service.
The contract has to be signed on behalf of the agency and by the service user or the service user’s representative.
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