Care providers are required to provide programmes of supervised work and training to introduce all new employees to the work of the care service and their specific roles and responsibilities. The purpose of induction is to teach all staff new to their roles the contents of their jobs and the knowledge and skills to perform them competently.

Managers should not expect staff who are new to care work to be fully competent at the end of the induction period but should expect them to be further along the road than when first starting out. Staff should then aim to carry on their learning and development through further training and achieve recognised qualifications in health and social care if they have not already done so.

Since April 2015, the Care Certificate framework has been used to develop induction training for care staff, who are new to care work, with the implication that all care staff will have achieved the Care Certificate standards through their previous and refreshment training.

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