This topic looks at the issues surrounding outsourcing, a means of achieving effectiveness in HR functions through a third party.

Outsourcing can offer benefits including access to expertise and increased efficiencies. Outsourcing routine HR activities can also free up staff to focus on the business and its strategy. It can, however, also result in drawbacks including a lack of control, loss of local knowledge and service fragmentation.

Organisations therefore need to carefully assess the business case for outsourcing HR work and deciding whether this is the most effective and appropriate solution.

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