Workplace grievances may relate to actions taken by an employer or by other employees. Schools should have procedures for dealing with both collective and individual grievances, and may also have separate procedures for dealing with employee complaints about bullying, pay and grading.

Disciplinary procedures are covered in a separate topic.

Employees' Duties

Employees have a duty to:

  • act in good faith

  • make full and proper use of the school’s grievance procedure in the event of a genuine workplace grievance

  • allow sufficient time for the Head and governing body to resolve an issue informally before invoking the school’s formal grievance procedure

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