A grievance is a complaint from an employee about some aspect of their employment. It could be about the job itself, working hours, working methods, relationships with colleagues or managers or their terms and conditions. Employees have a right to have these complaints heard under the organisation's grievance procedure. The grievance procedure is designed to ensure that concerns and problems arising during the course of employment can be aired and, where possible, resolved. It is important that any grievance is dealt with speedily and in a fair and reasonable manner, so as to avoid it festering into a resignation and possible tribunal claim.
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