Flexible working offers many benefits to both the employer and the employee. It helps organisations attract and retain high quality staff, reduces absence and increases morale and productivity. It can also result in cost-savings, greater productivity and higher customer satisfaction.

This Guide sets out the main issues to bear in mind in relation to flexible working. It covers the following questions.

  • What is the legal position in relation to flexible working?

  • How might the legal position change?

  • How can the Human Resources (HR) department help?

  • What is meant by flexible working?

  • What are the benefits of flexible working?

  • How do I deal with statutory flexible working requests?

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