In the knowledge economy, an organisation’s strongest asset is its people. Organisations typically invest a great deal of time and money in training and developing their employees to ensure they are performing their roles effectively. The retention of valuable employees is therefore extremely important to the sustainable performance of organisations.

Overall, organisations need to develop a clear understanding of the things that matter most to employees (through utilising HR data collected through surveys, exit interviews, focus groups and development conversations, etc) and which when integrated into strategy, will help to retain them.

This topic covers measuring retention, how to manage your key talent and how to conduct an exit interview so that lessons can be learned and any retention issues addressed.

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