Summary

Primary care providersOrganisations and their staff should be prepared for accidents, emergencies and disasters so they can respond quickly and effectively.

Some emergencies will threaten the very running of the organisation. In such cases, it is essential that plans are put in place to ensure business continuity, especially with regard to essential services.

The emergence of a new strain of coronavirus (COVID-19) was declared a pandemic by the World Health Organisation in March 2020 which has resulted in an unprecedented situation globally.

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