Delays and Missed Visits: Contingency Planning and Arrangements Policy
Please note that all the policies on Navigate-Care are templates and should be amended to fit the requirements of your care service.
Purpose and Scope of this Document
This document outlines the organisation‘s procedures in relation to any external circumstances that might mean a need to change the agreed service at short notice.
This includes situations where care workers have been unavoidably delayed in visiting at the agreed time or are likely to miss a visit, because of, for example, an accident or car breakdown.
