All organisations must have appropriate emergency response plans in place for coping during any unforeseen crisis or disaster that threatens to interrupt their normal operation. This includes emergencies caused by power cuts and fires, by adverse weather events, such as heatwaves, floods and extreme winter conditions, and those caused by serious security alerts, such as terrorism and bomb threats. Plans should be supported by effective business continuity management arrangements which cover how they will maintain essential services during the crisis and how they will recover the business and return to normal as quickly as possible afterwards.

Emergency planning and business continuity management are proactive processes. This topic covers the key aspects that are necessary in adult social care settings, including developing an emergency response plan, implementing it during a crisis and keeping it under review.

Related information can be found in the Accidents at Work topic.

The topic includes a range of business continuity tools and resources relating to the current coronavirus pandemic. The pandemic spread to the UK during the early months of 2020 and has proved to be a serious health emergency, especially for vulnerable adult social care service users in care homes and in the community.

Further key information about the infection control precautions required to manage Covid-19 can be found in the following topics.

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