Care services and their staff should be prepared for accidents, emergencies and disasters so they can respond quickly and effectively.

Some emergencies will threaten the very running of the organisation. In such cases, it is essential that plans are put in place to ensure business continuity, especially with regard to essential services.

Related information can be found in the Accidents at Work topic.

Guidance on information technology failures can be found in the Information Management and Technology Systems topic.

Employers' Duties

Care managers should:

  • put in place adequate business continuity plans and procedures in case of an emergency

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