All organisations must have appropriate emergency response plans in place for coping during any unforeseen crisis or disaster that threatens to interrupt their normal operation. This includes emergencies caused by power cuts and fires, by adverse weather events, such as heatwaves, floods and extreme winter conditions, and those caused by serious security alerts, such as terrorism and bomb threats. Plans should be supported by effective business continuity management arrangements which cover how essential services will be maintained during a crisis and how the business will be recovered as quickly as possible afterwards.

Emergency planning and business continuity management are proactive processes. This topic covers the key aspects, including developing an emergency response plan, implementing it during a crisis and keeping it under review.

Related information can be found in the Accidents — Causes and Prevention topic.

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