The ability to speak effectively is a crucial management skill, since every time a manager gives a presentation or delivers a formal speech they can either enhance their reputation or damage it. The emphasis in this topic is on formal oral presentations, and the skills explained are relevant to sales presentations, making a case for a particular plan or project, lecturing and delivering formal speeches. Particular attention is given to the identification of objectives, preparation, delivery, audience interaction, visual aids and follow-up action.

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