By “well-led”, the Care Quality Commission (CQC) mean that the leadership, management and governance of the organisation assures the delivery of high-quality and person-centred care, supports learning and innovation, and promotes an open and fair culture.
Healthcare providers in England must comply with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 in order to maintain registration with the CQC. CQC inspectors use a five key-question test as part of their inspection and ratings assessment regime.
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