Confidentiality of Service Users’ Information (Wales) Policy

Policy Statement

This care service has a duty of confidentiality to its service users. The service regards this as being of the utmost importance and key part to building trusting, caring relationships where service users are safe in the knowledge that their confidences will be kept and where information about them will be protected.

The service’s policy is that all the information we receive about or from service users is confidential and that only those people who need to know the information will have access to it. The service seeks to always ask permission before we share information with anyone else.