Policy Statement

This policy sets out the values, principles and procedures underpinning this care service’s approach to confidentiality of information. It is written in line with the requirements of the national health and social care standards set out in My Support, My Life, which emphasise the importance of service users needing to be confident that the people and services providing their care and support will treat them with respect and recognise their human rights.

The service works on the principle that it has a duty of confidentiality to its service users. It considers this to be of the utmost importance; a key to building trusting relationships whereby service users can be safe in the knowledge that their confidences will be kept and where information about them will be protected safely.

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