CCTV in Service Users’ Homes in Domiciliary Care Policy

Policy Statement

This policy is written to explain the response of this domiciliary care service to the use of closed-circuit television (CCTV) and similar devices such as webcams inside and/or outside the homes of its service users, which record the actions of its staff while working, including when entering and leaving the home.

It should be used with reference to the agency’s policies on Data Protection and Stress at Work.

The agency understands that visual images such as photographs and video recordings are defined as data and are covered in the same way as written records by data protection principles in organisations, where the GDPR and Data Protection Act 2018 applies. However, it also understands that private dwellings are not covered by the Data Protection Act, which means that the guidance produced by the Information Commissioner’s Office on the use of CCTV does not extend to its use in private households.