It is mandatory for bus operators of eligible services to provide free travel to qualifying persons under the terms of concessionary travel schemes operated by travel concession authorities.

This topic discusses the different concessionary travel schemes and those eligible for them across the UK.

Employers' Duties

The key duties of the employer are to:

  • ensure driver familiarity with the schemes operated by all relevant authorities

  • ensure that staff are trained to accept and record all relevant travel passes and permits on eligible services

  • supply accurate data to enable the calculation of the correct reimbursements

  • provide support for data supplied if the authority requests it

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