The policy sets out the approach of this care service to be open and transparent with its service users if it makes mistakes when providing care and treatment that result in their suffering harm or being at risk of suffering harm as a result.
It is produced to comply with the duty of candour requirement set out in the Health (Tobacco, Nicotine, etc. and Care) (Scotland) Act 2016 and The Duty of Candour Procedure (Scotland) Regulations 2018 and the Scottish Government’s Organisational Duty of Candour guidance for health and social care.
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