Care home name:


Policy Statement

The policy aims are on the one hand to promote an open ethos whereby all bona fide visitors are made welcome and comfortable during their visit and are treated with courtesy and respect, and on the other to recognise that the home has a duty of care to protect its residents and staff from intruders and anyone who threatens their safety and security.

The policy thus aims to minimise the risks to residents’ safety and security, while enabling them to receive as visitors and guests people of their own choosing at times that are mutually convenient to them.

The policy applies to everyone visiting the home on any business and to all staff in their treatment of visitors. It provides guidance for residents on what they can expect when they have visitors or arrange to have them.

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