Lies, damn lies and human resource management

19 August 2013

This is the first of two articles that offer a challenging and personal view about the role of HR. In this article the reasons for HR’s perceived lack of strategic contribution are identified. In the follow-up article, to be published shortly, Russell Connor proposes a radical alternative as a basis for integrated human resource management on which a strategic contribution can be built.

The 10 characteristics of a world-class learning and development function

24 June 2013

It will come as no surprise to any learning and development practitioner that at a time of economic pressure the learning and development (L & D) function will come under additional scrutiny to demonstrate its value. Much has been written on how to show return on investment (ROI), and this is covered briefly in this article. However, showing how an L & D function provides ROI is only one part of demonstrating its success. In this article, Engin Mustafa, Learning & Organisational Development Consultant, seeks to identify the characteristics of a successful L & D function, the presence of which creates a benchmark for validating a successful, world-class function.

Embedding a high engagement/high performance culture at RCT Homes

20 May 2013

In the second of two articles about RCT Homes, a Welsh community mutual housing organisation, Sarah-Ellen Stacey and Andrew Lycett consider how a high performance culture that produces beneficial outcomes for the organisation’s stakeholders, including employees, came into being. In particular, the role played by leadership is examined as part of a holistic OD approach to organisational transformation.

Effective transformation — the RCT Homes story

9 May 2013

RCT Homes became Wales’s largest housing organisation when it took over the ownership and management of Rhondda Cynon Taf Council’s entire housing stock in December 2007. This followed a successful vote by tenants to transfer their homes to a new independent organisation to drive investment and service improvement. As well as almost 11,000 homes, RCT Homes also inherited 290 staff from the local authority, with a further 60 new staff recruited.

How to make better leadership appointments

29 April 2013

How to recruit the right leaders for an organisation is a key issue, given the damage and waste that a wrong appointment can cause. The unreliability and bias effect of interviews is well evidenced1 and, as a consequence, says Roger Clare, other methods of selection and, in particular, the assessment centre are increasingly deployed.

Talent management and creating high performance organisations

8 April 2013

The importance of people is frequently mentioned in the speeches of chief executive officers and Annual Reports. The term “talent management” is relatively recent in comparison. Is it just a fancy name for certain HR activities? Will it endure as new preoccupations emerge or turn out to be yet another fad, asks Professor Colin Coulson-Thomas?

Role of the line manager in engendering sustainable employee engagement

18 March 2013

Employee engagement has been “in vogue” for a while now, but is it sustainable in the current workplace context? Research suggests that sustaining employee engagement depends on ensuring employees have good levels of psychological wellbeing. It also suggests that line managers have a vital role to play in both engendering engagement and supporting wellbeing in those they manage. It is therefore important for HR to understand what managers need to do in order to create sustainable employee engagement — and to help managers in fulfilling this role.

The 2013 HR panorama

14 January 2013

After a frustrating year in which the global economy started to recover, only to be upset by further economic crisis and volatile employment levels, the economic climate at the start of 2013, especially in the Eurozone, still seems far from certain. Linda Holbeche reports.