What's mood got to do with it? The impact of moodswings on work performance

Dr Liz Miller and Michel Syrett

Dr Liz Miller and Michel Syrett

It seems odd that with all the attention that has been paid to human psychology in the workplace — covering aspects such as loyalty, motivation, engagement, stress and identification — very little research has been undertaken on the impact made by people’s fluctuating moods.

The recent economic meltdown shows the dramatic impact of events on mood. Happy confident traders, bankers and estate agents have been reduced to almost suicidal despair. On the other hand, Gordon Brown, whose lack of human warmth has led to criticism, now looks like a beacon of hope for the grim dark days that are to come. Mr Brown’s mood remains the same. Yet who is best prepared for the crisis: men and women at the mercy of their prevailing moods, or people who manage their own state regardless of the events surrounding them?

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