Public sector organisations in many countries face financial constraints and/or increases in demand that are outstripping available resources. Previous options such as extra funding, bringing in expensive consultants, or recruiting additional and high quality staff to meet the ambitions of policy-makers might no longer be affordable, says Colin Coulson-Thomas.

Public sector organisations in many countries face financial constraints and/or increases in demand that are outstripping available resources. Previous options such as extra funding, bringing in expensive consultants, or recruiting additional and high quality staff to meet the ambitions of policy-makers might no longer be affordable, says Colin Coulson-Thomas.

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