In a workshop I ran last year, one of the participants, a senior department head, spent most of his time quietly checking his phone and only half engaging in the workshop. Just after lunch on day 1 he excused himself, saying he had been asked to provide some figures urgently to the finance director. He did not return to the workshop until the morning of day 2, when he arrived looking pale and exhausted, apologising for his absence.

In a workshop I ran last year, one of the participants, a senior department head, spent most of his time quietly checking his phone and only half engaging in the workshop. Just after lunch on day 1 he excused himself, saying he had been asked to provide some figures urgently to the finance director. He did not return to the workshop until the morning of day 2, when he arrived looking pale and exhausted, apologising for his absence.

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