Questions and Answers

I have heard of the term “quality improvement”. What does this mean and how can it enhance the quality of care provided by my practice?

I’ve heard staff training on how to interact with people with learning disabilities and autistic people is now mandatory for CQC-registered providers — what guidance is there on this?

How should I calculate the paid holiday entitlement for a casual worker?

How has the Ofsted inspection framework changed for September 2022?

What is an Integrated Care System and why is it important?

Our school is considering converting to academy status. We understand that conversion is covered by the Transfer of Undertakings (Protection of Employment) Regulations 2006 and that contracts cannot be changed at the point of transfer. When and how can we make changes to employees’ contracts?

We received information about new Safety and Security facilitations from one of our customers. Could you explain what this is as I cannot find any information on the government website?

Our school is converting to academy status. What information are we required to give to the unions during the consultation process, and to the new employer?

We have not been on a business trip to the Netherlands since Brexit and we need to understand what we can take through customs both ways. The trip is to verify an electrical system upgrade.

Prior to Brexit we would normally take the following:

• goods to be fitted

• tools for the install

• test equipment for install test work.

What should we do now?

How can we keep the children at our nursery safe during a heatwave?