We have been asked by a customer in Kenya to put a different commodity code on our export invoice than the goods it is referring to. I have checked the code and it would mean a duty rate of 8% being applied by Kenyan customs instead of the 25% applicable to the actual code. I know I can’t do this, but our freight company said that as UK customs won’t look at the export invoice and as long as we declare the correct number on the export customs declaration there won’t be a problem. This doesn’t sound right to me but our sales manager wants me to “assist” the customer. Can you please advise?

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