I work in the hospitality sector. My board has concluded that the only way forward is to offer a bank of “zero hours” contracts. How should I draw up such contracts and ensure that they are effective and fair?

Q

I work in the hospitality sector. My board has concluded that the only way forward is to offer a bank of “zero hours” contracts. How should I draw up such contracts and ensure that they are effective and fair?

A

A “zero hours” contract is a type of employment contract whereby an employer does not guarantee any work and the individual is not obliged to accept any work offered.

Their use is controversial because critics maintain that they exploit staff and do not provide job or financial security. However, to those who want a degree of flexibility in their working hours they can be beneficial. Similarly, they are popular with some employers because they allow them to take on staff in response to fluctuating demand and need, and they may be cheaper than using an agency.

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