How important is the development of trust to ensure facilities managers and their teams perform efficiently?

Q

How important is the development of trust to ensure facilities managers and their teams perform efficiently?

A

Trust within your internal FM function, or the outsourced service is vital for efficiency according to new research from the BIFM (British Institute of Facilities Management). If your organisation does not have trust with its FM services, this will lead to an erosion of confidence and a drop in efficiency, which could ultimately push up costs.

The BIFM report revealed a number of key themes.

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