We buy under Carriage Paid to (CPT) UK Airport (Incoterms 2010 Rules) and have recently had a problem with a damaged shipment. Goods were badly damaged either during loading or unloading at the airport, a forklift truck appears to have run over one of the boxes and crashed into another. Our supplier is being very unhelpful, saying it is our problem, and is demanding their payment. We are trying to establish where the damage took place: what difference would it make to our claim on the seller if the damage was happened at the airport of loading or unloading?

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