Practice Manager

Welcome to Croner-i Practice Manager

Croner i Professional Practice Manager is your go-to resource for keeping up to date and compliant with all the latest changes, developments and requirements in the primary care sector. From recruiting staff to inspections, the GDPR to infection control, we have it all covered. Find a library of model policies, template forms, Q&As, features and in-depth content to help make your job easier. You will also receive a weekly eAlert informing you of all the latest updates and changes, and access to a helpline run by experts if you need further advice.

To learn more or book a demo, you can speak to one of our experts: 0808 169 9916

Practice Management Toolkit

Model Policies

A complete library of model policies which you can download and adapt for your practice.


Find an extensive set of template forms which you can use to help make your job easier.


Frequently asked questions by those running a practice and model answers.

Primary Care Topics in Focus

NHS Information

Includes background information on various aspects of the NHS.

Inspection and Regulation

Includes CQC inspections, regulating and monitoring healthcare, licences to practise and revalidation, and NICE Quality Standards.

CQC Inspections

Find everything you need to know about CQC inspections, including the frequency of inspections, documents the CQC might want to see before an inspection, what happens on the day of the inspection and the CQC’s inspection strategy.

Patient Services

Includes access to records and practice nursing.

Practice Activities

Includes appointments, child protection and the practice team, clinical governance and confidentiality.

Running your Practice


Includes maternity and family rights, recruitment and selection and pay and benefits.

Health Risks and Health and Safety

Includes infection control management, healthcare-associated infections, waste disposal and sharps.

IT and Information Governance

Includes Caldicott principles and patient confidentiality, data protection, freedom of information act and paperless practice.


Includes accounting and budgets, and tax and VAT.

Training and Development

Includes coaching and mentoring, training strategies, and vocational qualifications.

Premises Management

Covering everything from asset management, rating and sanitary facilities to workplace environment and workplace planning.

Standards and Legislation

Legislation Tracker

Find government consultations, forthcoming legislation and recent legislation in force that applies to the primary care sector and managing staff

Key Rates and Data

Statistics, payment rates, allowances, benefits, award rates and penalties.

Further Guidance


Model documents for you to use.