Welcome to Practice-inform

Croner i Practice-inform is your go-to resource for keeping up to date and compliant with all the latest changes, developments and requirements in the primary care sector. From recruiting staff to inspections, the GDPR to infection control, we have it all covered. Find a library of model policies, template forms, Q&As, features and in-depth content to help make your job easier. You will also receive a weekly eAlert informing you of all the latest updates and changes, and access to a helpline run by experts if you need further advice.

To learn more or book a demo, you can speak to one of our experts: 0800 231 5199

Coronavirus content

Covid-19: HR Policy and Practice in the NHS

Covers the NHS current and evolving initiatives which make up the NHS response to COVID-19.

Covid-19: HR Policy and Practice in the NHS
Coronavirus Toolkit for Primary Care Services

A step-by-step guide for managing Covid in a primary care service.

Coronavirus Toolkit for Primary Care Services
Emergency Planning

Practice priorities during the Coronavirus pandemic.

Emergency Planning

Practice Management Toolkit

Model Policies

A complete library of model policies which you can download and adapt for your practice.

Model Policies
Forms

Find an extensive set of template forms which you can use to help make your job easier.

Forms
Inspection Self-Audit Tools

These can help you prepare for an inspection by providing you with information on what the inspectors will be looking for in each of the five key questions: Safe, Effective, Caring, Well-led and Responsive, and provide you with template forms to self-assess.

Inspection Self-Audit Tools
Q&As

Frequently asked questions by those running a practice and model answers.

Q&As
Toolkits

Practical step-by-step guides with links to useful resources on the product.

Toolkits

Primary Care Topics in Focus

NHS Information

Includes background information on various aspects of the NHS.

NHS Information
Inspection and Regulation

Includes CQC inspections, regulating and monitoring healthcare, licences to practise and revalidation, and NICE Quality Standards.

Inspection and Regulation
CQC Inspections

Find everything you need to know about CQC inspections, including the frequency of inspections, documents the CQC might want to see before an inspection, what happens on the day of the inspection and the CQC’s inspection strategy.

CQC Inspections
Patient Services

Includes access to records and practice nursing.

Patient Services
Practice Activities

Includes appointments, child protection and the practice team, clinical governance and confidentiality.

Practice Activities

Running your Practice

Staff

Includes maternity and family rights, recruitment and selection and pay and benefits.

Staff
Health Risks and Health and Safety

Includes infection control management, healthcare-associated infections, waste disposal and sharps.

Health Risks and Health and Safety
IT and Information Governance

Includes Caldicott principles and patient confidentiality, data protection, freedom of information act and paperless practice.

IT and Information Governance
Finance

Includes accounting and budgets, and tax and VAT.

Finance
Training and Development

Includes coaching and mentoring, training strategies, and vocational qualifications.

Training and Development
Premises Management

Covering key issues from asset management, landlord and tenant, and sanitary facilities to workplace environment and workplace planning.

Premises Management

Standards and Legislation

Legislation Tracker

Find government consultations, forthcoming legislation and recent legislation in force that applies to the primary care sector and managing staff

Legislation Tracker
Key Rates and Data

Statistics, payment rates, allowances, benefits, award rates and penalties.

Key Rates and Data

Further Guidance

Care Standards

Access the full text CQC fundamental standards.

Care Standards
Documents

Model documents for you to download and edit for your own use.

Documents