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Interactive Inspection Audit Tool so you can measure and record your compliance against each of the CQCs Key Lines of Enquiry.
A complete library of all the model policies you need to run a care home. These will need to be amended to fit the requirements of your care service.
A complete library of all the model policies you need to run a domiciliary care service. These will need to be amended to fit the requirements of your care service.
Three sets of self-audits covering the relevant regulations for England, Scotland and Wales to help you prepare for inspections.
A list of key policies which a care services is required to follow in order to show compliance with its registration commitments and regulations.
Forms to help you record everything.
A selection of templates to help you carry out your risk assessments.
A set of templates to help you carry out your daily, weekly, monthly and annual audits.
Model documents, including letters, training presentations, factsheets, "how to" guides and worked examples.
This topic provides guidance on the provision of care to children in domiciliary care settings, including complying with the relevant standards, safeguarding, care plans and transition planning.
A range of policies covering safeguarding, medication management, autism, learning difficulties and online safety.
Training module for Standard 11: Safeguarding Children to help providers demonstrate compliance with the Care Certificate.
A selection of template forms, risk assessments for staff and service users, consent forms for testing/vaccinations, checklists and letters to staff regarding mandatory vaccinations.
A key policy for managing the coronavirus.
This toolkit provides a step-by-step guide for managing the coronavirus in a care service.
A complete induction training course to demonstrate compliance with the Care Certificate.
A selection of PowerPoint training presentations which you can deliver to staff.
Includes information, resources and polices on staff training, including mandatory requirements.
Includes safeguarding service users from abuse or harm, needs assessment and mental capacity.
Includes medication administration, dementia care, end-of-life care and consent to treatment.
Includes infection control management, infection prevention and control procedures and sharps.
This topic provides guidance on how to register a new care service. It includes template policies and documents to help you with this.
This topic provides an overview of supported living services for younger adults as well as template policies and resources.
This topic provides an overview of extra care services for older people as well as template policies and factsheets.
A set of templates to help you carry out your audits.
Includes: discrimination and equality, induction training and finding and keeping staff.
Includes accidents, moving and handling, fire safety procedures and risk assessment.
Includes cleaning, equipment, premises maintenance, management and security.
Includes concerns and complaints, emergency planning and quality assurance.
Frequently asked questions and model answers.
In The Know — a weekly roundup of the latest in employment law.
Practical step-by-step guides with links to useful resources on the product.
The current care standards for England.
Care Standards for Scotland.
Care Standards for Wales.
Statistics, payments rates, allowances, benefits, award rates and penalties.
Content to help you research legislation and guidance.