Care Management

Welcome to Croner-i Care Management

Croner-i is the UK’s leading information service for adult social care providers.  From updates on changes to standards and regulations that impact your care service, model policies, KLOE self-assessments, and sample forms to how-to guides and staff training modules, we can help you effectively manage the CQC inspection process.  The service is supported by experts who can provide tailored answers to your more complex queries.

The product contains tailored information for both residential and domiciliary care. To learn more or book a demo, you can speak to one of our experts: 0808 169 9916

Care Management Toolkit

Model Policies

A complete library of over 300 model policies for running all aspects of your care service.


Forms to help you record everything.

Care Topics In Focus

Care of Service Users

Includes safeguarding service users from abuse or harm, needs assessment and mental capacity.

Health of Service Users

Includes medication administration, dementia care, end-of-life care and consent to treatment.

Infection Control

Includes infection control management, infection prevention and control procedures and sharps.

Running Your Business


Includes discrimination and equality, induction training, recruitment and selection and staff supervision and appraisal.


Includes accidents, manual handling, fire safety procedures and risk assessment.

Care Home Premises

Includes cleaning, equipment, premises maintenance management and security.

Business Procedures

Includes concerns and complaints, emergency planning and quality assurance.

Training Modules

A complete induction training course to Care Certificate standards.

Standards and Legislation

Care Standards

Access the full text CQC fundamental standards and other care standards.

Key Rates and Data

Statistics, payment rates, allowances, benefits, award rates and penalties.

Law and Guidance

Content to help you research legislation and guidance.

Further Reference

Questions and Answers

Frequently asked questions and model answers.


Model documents for you to use.


Tools to help you calculate, audit and record business issues.