FMs need to pay close attention to the reception areas of their premises if they are to create the right initial impression, says Dave Howell.

The reception area of a building is its most important space. These environments need a fine balance between ergonomics, heating, design and lighting. FMs who have been tasked with overhauling the reception areas of their premises will find that there are a number of components to developing an engaging space, rather than simply overseeing the specification of new furniture.

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