Last reviewed 17 May 2021

The UK Government has published a set of guidance documents to assist a range of workplaces with advice on establishing safe operations. Gordon Tranter considers the updated advice given to people who work in or run factories, plants and warehouses.

Businesses that work in factories, plants and warehouses including industrial environments such as manufacturing and chemical plants, food and other large processing plants, warehouses, distribution centres and port operations need to make arrangements to ensure their employees can work safely during the Covid-19 pandemic. To support them the Government has published Working Safely During Covid-19 in Factories, Plants and Warehouses, which applies to England. Similar guidance has been produced by Wales, Scotland and Northern Ireland. All are regularly updated.

Keeping staff and visitors safe

The Government has identified eight priority actions for businesses to protect their staff and customers, as follows.

  1. Complete a Covid-19 risk assessment. Make sure to share it with the workforce.

  2. Clean more often. Clean surfaces especially those that are touched. Ask staff and customers/visitors/contractors’ visitors to use hand sanitisers and wash their hands regularly; see Cleaning.

  3. Make sure customers/visitors/contractors wear face coverings if required to do so by law, unless they are exempt.

  4. Make sure everyone is social distancing, put up signs or introduce a one-way system; see Social distancing.

  5. Consider ventilation. Ventilation to provide fresh air in enclosed spaces is just as important as the other actions, see Ventilation.

  6. Take part in NHS Test and Trace by keeping a record of all staff and contractors for 21 days. See Maintaining records of staff, customers and visitors to support NHS Test and Trace.

  7. Turn people with coronavirus symptoms away. Staff members (or anyone in their household) or visitors who have a persistent cough, a high temperature or have lost their sense of taste or smell, should be isolating. Employers are committing an offence if they require someone who is being required to self-isolate to come to work.

  8. Consider the mental health and wellbeing aspects of Covid-19 for employers and employees. The Government has published Guidance on the mental health and wellbeing aspects of coronavirus (Covid-19).

There are six more issues for those who run factories, plants and warehouses to consider.

  1. Only use PPE where appropriate. Where PPE is already used in work, it should continue to be used. Face coverings are not a replacement for the other ways of managing risk but may be worn in enclosed spaces where social distancing isn't possible, see Face coverings.

  2. Work with the same team every day. Use fixed teams or shift patterns to reduce the number of people each person comes into contact with,

  3. Arrange workspaces to keep staff apart. Consider using barriers between workstations or introduce back-to-back or side-to-side working.

  4. Inbound and outbound goods. Minimise goods deliveries and the frequencies of goods handling and use the same pairs of people for load handling where more than one person is needed. See Inbound and outbound goods.

  5. Keep music and background noise to a minimum to prevent people from speaking loudly or shouting.

  6. Communicate and train. Make sure all staff and customers are kept up to date with how safety measures are being used and updated.


that Covid secure measures should continue even if employees have recently tested negative or had the vaccine.

An appropriate Covid-19 risk assessment

Before restarting work, employers need to carry out a risk assessment. Failure to complete a risk assessment which takes account of Covid-19, or completing a risk assessment but failing to put in place sufficient measures to manage the risk of Covid-19, could constitute a breach of health and safety law.

The risk assessment should identify the sensible control measures, in order of priority, necessary to minimise the risks to the health of workers and others, such as other employers or contractors sharing the workplace, from the Covid-19 virus. (The Coronavirus Return to Work Risk Assessment can be a good starting point.)

During the assessment, employers should realise that their legal duty to consult unions or workers can often be of value as the workers are likely to understand the risks and have ideas on how to work safely. The results of the risk assessment should be shared with the workforce. If possible, by publishing the results on the businesses website. All employers with over 50 workers are expected to do this. Businesses should demonstrate to their workers and customers that they have properly assessed their risks and taken appropriate measures.

As part of ensuring workplaces are safe, anyone who can work from home should do so. The risk assessment should consider whether working at home presents any risks and whether actions are needed to manage the risks of transmission.

The assessment should have particular regard to those workers who are especially vulnerable to Covid-19; see the Coronavirus Staff at Risk Assessment Template. Clinically extremely vulnerable individuals (see the current NHS guidance for advice on who is in the clinically extremely vulnerable and clinically vulnerable groups), are currently being advised to shield at home in some jurisdictions. They should be involved in making decisions as to how to proceed. If extremely clinically vulnerable individuals cannot work from home and are advised not to attend work, employers should consult with the individual as to whether they can take an alternative role, be furloughed or change their working patterns temporarily.

Throughout the assessment, the security implications of any changes that are intended to make to the operations and practices in response to Covid-19 should be considered as any revisions may present new or altered security risks which may need mitigations.


The Covid-19 virus spreads from person to person through respiratory droplets produced when an infected person coughs or sneezes. The droplets can cause infection if they are inhaled or land on someone else’s mouth or nose, or if a surface they have landed on is touched, and the face is touched with unwashed hands.

However, it is becoming apparent the airborne transmission of the virus has been underestimated and the risk of transmission is greater in spaces that are poorly ventilated. As such it is recommended that ventilation into the building should be optimised to ensure the maximum fresh air supply possible to all parts of the building. It is also advised to increase the ventilation rate, and ensure that ventilation is always on if someone is in the building. Ventilation will not reduce the risk of droplet or surface transmission so it is essential that other control measures such as cleaning and social distances are in place.

There are different ways of providing ventilation, including mechanical ventilation using fans and ducts, natural ventilation which relies on passive flow through openings (doors, windows, vents) or a combination of the two. HSE guidance Ventilation and air conditioning during the coronavirus (COVID-19) pandemic explains how to identify the spaces and steps to take to improve ventilation.

Social distancing

Two of the main methods of preventing transmission are social distancing, ie staying 2m (6ft) apart from other people, and hygiene measures. The assessment needs to identify where and when these modes of transmission may occur and to do everything practical to manage the risk of transmission.

The first option for controlling risk is to enable working from home. Managers need to keep in regular contact with employees who work at home, helping them stay connected to the rest of the workforce and to monitor their working arrangements including their welfare, mental and physical health and personal security.

Where employees can come safely into the workplace, ensure every reasonable effort to comply with the social distancing guidelines set out by the Government. Where the social distancing guidelines cannot be followed in full, in relation to a particular activity, businesses should consider whether that activity needs to continue. If it is necessary, all the mitigating actions possible to reduce the risk of transmission between their staff should be taken.

No one is obliged to work in an unsafe work environment.

Where the social distancing guidelines cannot be followed in full, the following mitigating actions should be considered.

  • Redesign of work areas and managing occupancy levels to enable social distancing.

  • Using back-to-back or side-to-side working (rather than face-to-face) whenever possible.

  • Keeping activity times as short as possible.

  • Using screens or barriers to separate people from each other.

  • Reducing the number of people each person has contact with by using fixed teams or partnering (so each person works with only a few others).

In the latest update to the guidance, an additional mitigating action has been added discouraging shouting/loud music. Loud speech and singing can lead to increased production of respiratory droplets. Steps should be taken to avoid people needing to unduly raise their voices to each other, including, but not limited to, refraining from playing music or broadcasts that makes normal conversation difficult and may encourage shouting.

It is important that 2m social distancing is maintained in the most demanding areas such as while:

  • arriving at and departing from work

  • travelling within the workplace and between sites

  • at their work stations

  • in break rooms and canteens and similar settings.

Arriving and leaving work

The following steps can be used when coming to and leaving work to maintain social distancing wherever possible:

  • staggering arrival and departure times at work to reduce crowding into and out of the workplace

  • having more entry points to the workplace to reduce congestion

  • using markings and introducing one-way flow at entry and exit points.

Travel through the workplace

Maintaining social distancing while people travel through the workplace can be achieved by reducing movement by:

  • discouraging non-essential trips within buildings and sites, eg restricting access to some areas and encouraging use of radios or telephones to replace the trips

  • introducing one-way flow through the building

  • reducing maximum occupancy for lifts and encouraging use of stairs wherever possible

  • regulating use of high-traffic areas including corridors, lifts, turnstiles and walkways.


It is preferable to use digital meetings and conferencing systems to avoid person-to-person meetings. Only participants whose presence is essential should attend meetings.

Steps that can be employed to maintain social distancing in meetings include:

  • having floor signage in areas where regular meetings take place to help maintain social distancing

  • holding meetings outdoors or in well-ventilated rooms whenever possible.

It is against the law to gather in groups of more than six people in private homes (including gardens and other outdoor spaces). Businesses following Covid-19 secure guidelines can host larger groups. This is also the case for events in public outdoor spaces in Tier 2 areas that are organised by businesses, provided they take reasonable steps to mitigate the risk of transmission, in line with Covid-19 secure guidance and including completion of a risk assessment. In Tier 3, small meetings may take place, but only for up to 30 for permitted reasons such as education and training.

Face coverings

There is growing evidence that wearing a face covering in an enclosed space helps protect individuals and those around them from Covid-19. Face coverings (such as home-made cloth masks or scarves) are now widely used as one public health measure to limit the transmission of Covid-19. The Government has made it a legal requirement to wear face coverings in shops and public transport and other indoor environments.

A face covering is something which safely covers the nose and mouth. Reusable or single-use face coverings can be purchased. Scarves bandanas, religious garments or hand-made cloth covering can be used, but must securely fit round the side of the face.

Employers should support their workers in using face coverings safely if they choose to wear one.

Remember that face coverings are an additional protection and not a replacement for the other ways of managing risk.

Good hygiene

The Covid-19 virus can be spread by respiratory droplets landing on a surface and contaminating the surface then transferred by people’s hands. If someone’s hand is contaminated and they touch their eyes, nose or mouth, this can introduce the virus into their body.

The preventive measures require cleaning, handwashing and hygiene procedures. This should include:

  • increasing the frequency of handwashing and surface cleaning

  • making handwashing facilities readily available at all times particularly at entry/exit points

  • providing hand sanitiser where handwashing facilities are unavailable, eg outside lifts and in meeting rooms

  • regularly cleaning handwashing facilities and checking soap and sanitiser levels

  • providing suitable and sufficient rubbish bins for hand towels and tissues, with regular removal and disposal

  • avoiding transmission by not sharing tools and other implements.

Signs and posters should be used to build awareness of good handwashing technique, the need to increase handwashing frequency, to avoid touching the face and the need to cough or sneeze into a tissue which is binned safely, or into your arm if a tissue is not available. There should be regular reminders to maintain hygiene standards.


Before the restart of any site or location that has been closed or partially operated must be made clean and ready to restart. An assessment of all parts of the site should be carried out before restarting work.

This will include checking whether there is a need to service or adjust ventilation systems, particularly to ensure they do not automatically reduce ventilation levels due to lower than normal occupancy levels.

Cleaning procedures need to be put in place and hand sanitiser provided before restarting work.

Once the workplace is open, the workplace must be kept clean and transmission by touching contaminated surfaces must be prevented. This will involve:

  • frequent cleaning of work areas and equipment between uses

  • frequent cleaning of objects and surfaces that are touched regularly, such as door handles, pump handles and work equipment

  • the provision of disposable wipes together with adequate disposal arrangements so that commonly used surfaces can be wiped down by workers themselves

  • clearing workspaces and removing waste and belongings from the work area at the end of a shift.

If it is necessary to deep clean after a known or suspected case of Covid-19, refer to the specific guidance Covid-19: Cleaning of Non-healthcare Settings.

Handling goods, merchandise and onsite vehicles

Procedures should be put in place to reduce transmission through contact with objects and vehicles that come into the worksite. These procedures will usually include:

  • cleaning procedures for the parts of shared equipment tools and vehicles, eg pallet trucks and forklift trucks, after each use

  • encouraging increased handwashing

  • ensuring there are handwashing facilities, or hand sanitiser where this is not practical, for workers handling goods and merchandise.


The following steps should be considered to maintain 2m social distance between individuals when they are at their workstations.

  • Changing layouts, line set-ups or processes to allow people to work further apart from each other.

  • Using floor tape or paint to mark areas to help workers keep to a 2m distance.

  • Where it is not possible to move workstations further apart, arranging people to work side-by-side or facing away from each other rather than face-to-face.

  • Where it is not possible to move workstations further apart, installing screens to separate people from one another.

  • Using a consistent pairing system if people have to work in close proximity, for example, during two-person working, lifting or maintenance activities that cannot be redesigned.

Shift workers

The way shift work is organised needs to be changed to create distinct groups and reduce the number of contacts each worker has. This can be achieved by:

  • as far as possible, where workers are split into teams or shift groups, arranging these teams or shift groups so that where contact is unavoidable, it is between the same people

  • identifying areas where people have to directly pass things to each other, such as job information, spare parts, samples, raw materials, and finding ways to exclude direct contact, such as through the use of drop-off points or transfer zones

  • assisting the test and trace service by keeping a temporary record of staff shift patterns for 21 days and assisting NHS Test and Trace with requests for that data if needed (see NHS Test and Trace: Workplace Guidance).


The assessment should take into account visitors to the premises and should identify ways to minimise the number of unnecessary visitors and ensure they are protected when on site. These can include:

  • encouraging visits via remote connection or remote working for visitors where this is an option

  • limiting the number of visitors at any one time

  • determining if schedules for essential services and contractor visits can be revised to reduce interaction and overlap between people, eg carrying out services at night

  • maintaining a record of all visitors, if this is practical.

Guidance should be made available and explained to ensure visitors understand the actions they need to maintain safety (use the Contractor and Visitor Covid-19 Guidance as a template). These will usually include:

  • providing clear guidance on social distancing to visitors, eg inbound delivery drivers or safety critical visitors; when possible, this should be done before arrival, eg by phone, on the website, by email, signage or visual aids

  • establishing host responsibilities relating to Covid-19 including providing any necessary training for people who are to act as hosts for visitors

  • reviewing entry and exit routes for visitors and contractors to minimise contact with other people

  • co-ordinating and co-operating with other occupiers for those working in facilities shared with other businesses including with landlords and other tenants.


Regular testing  could help identify asymptomatic cases of Covid-19 in the workplace. Regular asymptomatic testing for staff who cannot work from home should occur even if employees have:

  • received a recent negative test result

  • had the vaccine (either 1 or 2 doses).

Where testing on-site is provided it is essential that workplace testing is carried out in a safe manner and in an appropriate setting.

Free rapid lateral flow tests, to test employees with no coronavirus symptoms, can be ordered until 30 Jun 2021 by businesses in England who registered by the April deadline. Organisations that did not register will still be able to access tests through private providers and community testing sites.

As previously, anyone with coronavirus symptoms can get a free NHS test.

Inbound and outbound goods

Steps should be taken to maintain social distancing when goods enter and leave the site. Considerations include:

  • methods to reduce frequency of deliveries, eg by ordering larger quantities less often

  • where possible and safe, having single workers load or unload vehicles

  • where possible, using the same pairs of people for loads where more than one is needed

  • encouraging drivers to stay in their vehicles where this does not compromise their safety and existing safe working practice.

Staff canteens and restaurants

Staff canteens and restaurants that are open to the public should follow the Coronavirus (Covid-19) Guidance and support for restaurants, pubs, bars and takeaway services. The objective should be to keep the workplace clean and prevent transmission. They must maintain records of staff, customers and visitors to support NHS Test and Trace.

Staff canteens and restaurants that are open to staff only will usually need to take the steps below.

  1. Handwashing facilities or hand sanitiser must be available at the entrance to canteens and their use should be supervised.

  2. Break times should be staggered to ensure no overcrowding, so that staff can adhere to social distancing rules.

  3. Mark queue points on the floor clearly to ensure social distancing is possible.

  4. There should not be any sharing of food and drink by staff who do not share a household.

  5. Avoid self-serving options for food and drink. Food served and/or displayed should be individually wrapped to minimise contact and avoid spread of infection.

  6. Increase the frequency of cleaning, especially hand touch surfaces, such as table tops, drinks levers, keypads, grab-rails, elevator buttons, light switches, door handles and any surface or item which is designed to be, or has a high likelihood of being, touched.

  7. Plates, cutlery and glasses should be handwashed in hot soapy water or washed with detergent in a dishwasher rated for disinfection.

  8. Thoroughly clean canteens and restaurants after each group of staff use them.

  9. Wherever possible, all doors and windows should be kept open to allow greater ventilation and prevent touching of window handles (subject to appropriate fly screening).

  10. Consider using a system to reduce the use of cash for food, for instance by facilitating the exclusive use of debit cards or contactless payment.

  11. Where possible, match cohorts of workers to zoned canteen areas.


Incident and emergency procedures should be reviewed to ensure they reflect the social distancing principles as far as possible. The security implications of any changes to the emergency procedures should be considered in terms of whether they present new or altered security risks which may need mitigations.

In an emergency, for example, an accident, fire, or break-in, people do not have to stay 2m apart if it would be unsafe.

Those involved in providing assistance to others should pay particular attention to sanitation measures immediately afterwards, particularly washing hands.

Covid-19 outbreak in the workplace

The risk assessment should include an up-to-date plan in case there is a Covid-19 outbreak. The plan should, where possible, include a single point of contact (SPOC) who should lead on contacting local Public Health teams. If there is more than one case of Covid-19 associated with the workplace, the local PHE health protection team should be contacted to report the suspected outbreak. If the local PHE health protection team declares an outbreak, they will ask for records of details of symptomatic staff and ask for assistance with identifying contacts. The plan should therefore ensure that records are kept up to date. PHE will provide information about the outbreak management process, which will help the implementation of control measures, assist with communications to staff, and reinforce prevention messages.


On 22 February the Government published the COVID-19 Response — Spring 2021 setting out  how  Covid-19 restrictions will be eased by four steps and the indicative, “no earlier than” dates for the steps which are five weeks apart.

Guidance is available in the Government publication COVID-19 Coronavirus restrictions: what you can and cannot do.