9 May 2017
The Care Quality Commission (CQC) has reported an increase in the number of providers seeking registration to enable delivery of digital healthcare services in primary care. They have become more aware of individuals and organisations providing such regulated activities without having registered in advance, which is a prerequisite. Concerns have been raised by both patients and healthcare professionals that some of these services may not be clinically safe, potentially putting patients at risk. In this feature article, Deborah Bellamy, Primary Care Business Manager, explains what is meant by digital healthcare services, outlines the CQC guidance for patients choosing online healthcare services and information on how the CQC currently inspects and regulates digital healthcare providers.